Frequently Asked Questions

  • What are the most distinguishing features of your service?

    The greatest thing that makes us positively different from the rest of essay writing companies is our commitment to originality. All papers are custom written from scratch exclusively according to your instructions and requirements. Our customers enjoy a variety of unique features that are unavailable in other companies. We hire only experts from the U.S., Great Britain and Canada to provide premium content and guarantee customer satisfaction.

  • How qualified are your writers?

    We hire only the most professional writers. The prevailing majority of our team is represented by professors and teachers. Every new professional who comes to work in our team must pass a thorough selection process, before he or she is hired. Once hired, every writer is being constantly monitored. We evaluate each and every writer to make sure he/she makes a perfect writing job.

  • Can I order an urgent dissertation or any other research project?

    Please note that we write all papers from scratch, meaning that you will not find copied content in your orders. However, if you want to purchase extensive orders, please settle a respective deadline for us to deliver high quality writing. Please understand that it is impossible to compose a dissertation in several hours. However, we offer an opportunity to purchase separate chapters. If you still have any questions, feel free to contact our Support Team for further details.

  • I want to get a discount, how can I do that?

    You can get a 15% discount as a first-time user of our services. Please check our page with discount offers on the website to see what kinds of discounts are granted to returning clients. In case of any questions, please, don’t hesitate to contact our Support Team representatives for more details.

  • How can I send the files to the writer?

    While placing the order, you can attach all the needed materials. Moreover, you will get access to your personal account, which allows to attach instructions/reading materials, communicate with support team/writer, etc. Moreover, you are welcome to rely on our Live Chat option. Remember that our writers work with original instructions. Therefore, you will have to send us all order materials and requirements before we assign a writer to the order.

  • What if I don’t have access to the books, articles, and other references needed for my paper?

    Please, don’t worry, as our team can access and use numerous databases and libraries. However, if the document is hard to find, you will have to provide it. At present, we have resources and capabilities needed to cope with virtually any project. Still, if your professor assigned you some materials, class notes and textbooks that cannot be found on the web, please make sure you forward them to your writer before the writing stage begins. Please mind that our writers work with initial instructions.

  • Can I change instructions before the order is completed?

    Our main goal is to produce a paper that follows all your original instructions. It implies that you have to provide all order instructions before we assign a writer to the order. Changing instructions during the writing stage contradicts to our policies and a customer will be asked to place a new order to compensate a change of instructions.

  • How will I receive the finished paper?

    When the paper is finished, you will only need to log into your private interactive area and see that the paper can be easily downloaded directly from your account. Once the order is completed, you will get an email notification with the paper attached. Moreover, you can download the order from your personal account.

  • Do I have to pay anything beyond the prices you publish on your website?

    No, unlike other sites, we do not charge any hidden fees and don’t try to fool our customers. We are always honest with our clients. This is why we have so many returning customers. You will not have to pay a cent more than the price you see on our website. However, please choose an appropriate order level, number of pages, urgency, etc. while placing the order.

  • How can I be confident that the writer working on my paper specializes in my discipline?

    We hire only the most professional and dedicated writers, researchers, and editors. Each writer who wants to apply for a job in our company must have at least BA degree and solid writing experience. When you order a paper from our service, we will take the final decision on who is to work on your order. This way we can guarantee that only the best specialists take your paper and are qualified enough to write in your subject area.

  • Will you send my paper on time?

    Our mission is to deliver all papers without any delays, while also presenting them professionally to exceed your expectations. Our team guarantees that every paper written by our company meets your needs. It is imperative that you receive your paper on time and that the paper contains all the information specified in your instructions. Please, make sure you upload all instructions on time and provide timely clarifications to our requests regarding order details. Prompt cooperation from the customer’s side is highly appreciated, implying on-time delivery of all orders.

  • Do you have a Money-Back Guarantee?

    Our goal is to produce a paper that will guarantee satisfaction. If you believe that your writer did not follow instructions, you can request a free revision during 2 days after order delivery. You will only have to send your comments regarding specific parts that should be adjusted. However, please mind that customers should not change order instructions in their revision requests. If you are not pleased with the revised file, you can request a refund during 14 days after order delivery. In case of plagiarism issues, please send us a plagiarism report for investigation. You can find more details about revisions and refunds in the section “Terms of Use.”